Best Practice

Identity Management

Identity Management is a critical aspect of IT security, focusing on authenticating and managing the digital identities of individuals within an organization. This area encompasses various technologies and processes aimed at ensuring only authorized individuals can access specific resources and data. Effective identity management strategies are essential for safeguarding sensitive information and maintaining compliance with various regulations.

Level 1: Basic Identity Management

  • Self-Service and/or Managed Identity Provisioning: This involves enabling users to create and manage their own identities or having them managed by the IT department. It's a foundational step in identity management, ensuring a secure and efficient way to handle user identities.
  • Multifactor Authentication using PIV (Personal Identity Verification) and/or FIDO2: At this level, an additional layer of security is added via multifactor authentication. Using PIV smartcards or FIDO2 standards enhances security by requiring a second form of verification, reducing the risk of unauthorized access.

Level 2: Enhanced Security Measures

  • Identity Provisioning: This extends basic provisioning to a more advanced level, including automated processes for managing user access rights and lifecycle management of identities.
  • Sign-ins and Private Key Infrastructure (PKI): Focuses on securing login processes and digital signatures through PKI, which uses digital certificates to verify the identity of users and devices.
  • Zero Trust Framework: Implementation of the zero-trust model, which operates on the principle of "never trust, always verify." It limits access to resources and constantly validates security.
  • Certificate Management System with Hardware Security Module (HSM): This involves managing digital certificates with an added layer of security provided by HSMs, which are physical devices that safeguard and manage digital keys.

Level 3: Advanced and Predictive Measures

  • Artificial Intelligence Monitoring of Authentication: The pinnacle of identity management, this level incorporates AI to continuously monitor authentication processes. AI algorithms can detect unusual patterns or anomalies, providing predictive and proactive security measures against potential breaches.

Access Management

Access Management is a critical component of IT security, ensuring that only authorized individuals have access to your company's resources. Effective management of access rights protects against unauthorized entry and data breaches, maintaining the integrity and confidentiality of sensitive information.

Level 1: Basic Access Control

  • Use of PIV (Personal Identity Verification) and/or FIDO2: Implements basic access control measures using smart cards (PIV) or modern authentication methods (FIDO2) to verify the identity of users.

  • Role-based Validation/Authorization: Access rights are assigned based on the user's role in the organization, ensuring that individuals can only access information necessary for their job functions.

Level 2: Enhanced Access Security

  • Token-based API Security: Utilizes security tokens to secure APIs, ensuring that only authenticated and authorized applications can access your API services.

  • Attribute-based Access Management: Goes beyond roles, controlling access based on multiple attributes of users and resources, allowing for more granular and context-specific access control.

  • Single Sign-On (SSO): Allows users to access multiple applications with a single set of credentials, enhancing user experience while maintaining security.

  • Managed Identity Provisioning: Automates the process of creating, managing, and deleting user identities and access permissions, ensuring timely and efficient access control.

Level 3: Advanced Access Management with AI

  • Digital Fingerprint with AI: Implements advanced user authentication techniques using AI-driven digital fingerprinting. This method analyzes unique user attributes and behaviors for more accurate and dynamic access control, providing a higher level of security.

Note: Each level builds upon the previous one, meaning that implementing Level 3 practices includes maintaining the standards and practices of Levels 1 and 2.


Security & Firewalls

Security & Firewalls are essential in safeguarding your IT infrastructure from external and internal threats. They act as a first line of defense against unauthorized access and cyber threats, ensuring the integrity, confidentiality, and availability of your company's data and resources.

Level 1: Fundamental Security Measures

  • Access Only to Needed Ports and Routes: Implementing strict rules to allow traffic only through necessary ports and routes, minimizing the risk of unauthorized access.

  • Malware/Ransomware/Virus Detection: Basic detection systems to identify and block common malware, ransomware, and viruses, preventing them from penetrating your network.

  • External Access Only Over Proxy: Restricting external access to internal resources via a proxy server, adding an additional layer of security and monitoring.

Level 2: Advanced Threat Detection

  • AI-based Ransomware Detection and Antivirus Tools: Utilizing advanced artificial intelligence algorithms to detect and mitigate sophisticated ransomware attacks and improve antivirus responses. These tools learn and adapt to evolving threats, providing more effective protection than traditional methods.

Level 3: Enhanced Network Security and Segregation

  • High Availability Networks with Segregation: Building a network architecture that ensures continuous operation and minimal downtime. Implementing network segregation to create distinct, secure zones within your IT environment, reducing the risk of widespread network breaches and facilitating more controlled access.

Note: Each level builds upon the previous one. Level 3 practices assume the maintenance of standards and practices from Levels 1 and 2, enhancing them with more sophisticated and resilient security measures


Monitoring in IT security is pivotal for early detection and response to potential threats and breaches. It involves keeping a vigilant eye on all aspects of your IT environment, from internal activities to external threats, ensuring a proactive stance against cyber risks.

Level 1: Basic Monitoring and Awareness

  • Darkweb Monitoring of Domain and Emails for Subversive Activities (KYB - Know Your Business): Keeping track of any mention or misuse of your company’s domain and email addresses on the dark web to preemptively identify threats.

  • Analytics and Surveillance of Hardware and Logins: Monitoring the usage of hardware and login activities to detect any unusual patterns or unauthorized access, ensuring the integrity of physical and digital assets.

Level 2: Enhanced Monitoring and Zero Trust Implementation

  • External Network Monitoring: Having external agencies monitor your network adds an additional layer of security, offering a fresh perspective on potential vulnerabilities.

  • Darkweb Monitoring of Customer and Management Activities (KYC - Know Your Customer; KYM - Know Your Management): Extending darkweb monitoring to include information related to your customers and management to safeguard against targeted attacks.

  • Zero Trust Framework: Implementing a security model that requires strict identity verification for every person and device trying to access resources on a private network, regardless of whether they are sitting within or outside of the network perimeter.

  • Triple Monitoring: Employing multiple, overlapping monitoring systems to ensure no aspect of the network goes unobserved.

  • AI-Based Anomaly Detection: Utilizing artificial intelligence to analyze patterns and detect anomalies that might indicate security breaches or threats.

Level 3: Comprehensive Monitoring Including Employee Activities

  • Darkweb Monitoring of Employee Subversive Activities (KYE - Know Your Employee): Monitoring the dark web for any activities or mentions linked to employees, to prevent insider threats and breaches.

  • Advanced Darkweb Monitoring: A more thorough approach to darkweb monitoring, encompassing all facets of the business, including indirect associations and emerging threats.

Note: Each level builds upon the previous, with Level 3 encompassing all the practices from Levels 1 and 2, while introducing more comprehensive and sophisticated monitoring strategies.



Secure communication is paramount in safeguarding sensitive information exchanges within and outside the organization. It encompasses various tools and practices to protect against eavesdropping, unauthorized access, and data breaches during digital conversations.

Level 1: Fundamental Communication Security

  • Secure Conference: Implementing security measures for virtual meetings and conferences to prevent unauthorized access and data leakage.

  • Secure Chat (Internal and External): Offering encrypted chat solutions for both internal team communications and external interactions to ensure confidentiality.

  • Secure Mail: Using encrypted email services to protect sensitive information sent via email from being intercepted or accessed by unauthorized entities.

Level 2: Enhanced Trust and Security in Communications

  • Trusted Signature Class 2: Implementing class 2 digital signatures to provide a higher level of security and authenticity for digital documents.

  • Channel-Independent CI/CD and Event-Based Solutions; Encrypted and Secured Data Management: Ensuring continuous integration and continuous deployment (CI/CD) processes are secure and independent of communication channels, alongside event-driven solutions with robust encryption for data management.

  • Verified Users: Enforcing strict verification processes for all users to ensure that only authenticated individuals can access and communicate within the network.

Level 3: Advanced Communication Security with Anonymity and AI

  • Validated but Anonymous Secure Communication: Offering communication options that validate user authenticity while maintaining their anonymity, enhancing privacy and security.

  • Zero-Trust with FIDO2 ID-Validations: Implementing a Zero-Trust security model enhanced with FIDO2 identity validations, ensuring rigorous authentication processes.

  • AI-Monitored Interactions: Utilizing artificial intelligence to monitor communications continuously for suspicious activities or anomalies, providing an advanced layer of security oversight.

Note: Each level builds upon the previous, with Level 3 including and enhancing the practices of Levels 1 and 2. Clients are encouraged to adopt practices that align with their specific sector needs and the sensitivity of their communications.


Securing transactions is crucial in the digital era, especially for businesses that handle sensitive financial and personal data. Implementing robust security measures in transactions ensures the integrity and confidentiality of data exchanges, protecting against fraud, data breaches, and other cyber threats.

Level 1: Basic Transaction Security

  • SSL (Secure Sockets Layer): Utilizing SSL certificates to establish a secure and encrypted connection between the client and the server. This ensures that all data transmitted during the transaction remains private and secure.

Level 2: Enhanced Security and Trust in Transactions

  • Token-Based / Zero Trust End-to-End Secured Transactions: Incorporating token-based authentication within a Zero Trust framework to secure transactions end-to-end. This approach ensures that each transaction is authenticated, authorized, and encrypted, significantly reducing the risk of interception or fraud.

Level 3: Advanced Transaction Security with AI Monitoring

  • AI-Monitored Transactions: Implementing artificial intelligence to continuously monitor transactional data for unusual patterns or anomalies. AI monitoring provides an additional layer of security, quickly identifying and responding to potential threats or fraudulent activities.

Note: Each level builds upon the previous, meaning that Level 3 practices encompass and augment the standards and practices of Levels 1 and 2. It is advisable for clients to adopt the level of transaction security that aligns with their specific sector needs and the sensitivity of the transactions they handle.


Data Security

Data security is essential in protecting sensitive information from unauthorized access, breaches, and other cyber threats. Effective data security strategies ensure the confidentiality, integrity, and availability of data, which is critical for maintaining trust and complying with regulations.

Level 1: Basic Data Protection and Backup

  • Encrypted Backups: Implementing encryption for backups to ensure that data remains secure and unreadable by unauthorized parties, even if the backup data is accessed or stolen.

  • Backup According to 3-2-1/3-2-2 Rule: Following the best practice of keeping three copies of data, with one being the production data, two on different media, and one offsite or alternatively, one offsite and one in the cloud. This rule ensures data redundancy and protection against various types of data loss.

Level 2: Enhanced Data Encryption

  • Multi-Layer Encryption: Employing multiple layers of encryption across different stages and elements of the data handling and storage process to provide stronger security and resilience against cyber threats.

  • Encryption of Data at Rest: Ensuring that all data stored in databases, file systems, and other storage methods is encrypted, safeguarding it against unauthorized access and breaches.

Level 3: Advanced Data Security with AI

  • AI Digital Fingerprinting of Data: Implementing advanced AI algorithms to create unique digital fingerprints for data. This technique enables precise tracking and monitoring of data usage and movements, providing an additional layer of security by detecting unusual patterns or unauthorized access attempts.

Note: Each level builds upon the previous, with Level 3 incorporating and enhancing the practices from Levels 1 and 2. Clients should choose the level of data security that best aligns with their sector-specific needs and the sensitivity of the data they handle.


In the realm of IT security, collaboration refers to the ways team members interact with each other and with shared data and applications. Ensuring secure collaboration is vital to protect sensitive information and maintain operational integrity in a digital workspace.

Level 1: Basic Collaboration Security

  • Role-Based Access to Data and Applications: Implementing access controls where permissions to access data and applications are based on the user’s role within the organization. This ensures that individuals only have access to the information necessary for their job functions, minimizing the risk of data breaches or leaks.

Level 2: Enhanced Security with Zero Trust and IAM

  • Zero Trust with IAM (Identity and Access Management): Adopting a Zero Trust security model where no user or device is trusted by default, even if they are within the network perimeter. Integrating this with IAM systems to rigorously control and monitor access to resources.
  • API-Tokens: Using tokens for API access which provide a secure way of handling authentication and authorization between multiple software applications or services.

Level 3: Advanced Collaboration with AI Monitoring

  • AI-Monitored Collaboration: Employing artificial intelligence to continuously monitor collaboration tools and platforms. AI systems analyze patterns and behaviors, detecting anomalies that could indicate security threats or breaches, thereby enhancing the overall security of collaborative environments.

Note: Each level builds upon the previous, meaning that Level 3 includes and augments the standards and practices of Levels 1 and 2. Clients should select the level of collaboration security that best aligns with their specific sector needs and the sensitivity of the collaborative interactions within their organization.



Compliance in IT security involves adhering to various laws, regulations, and guidelines to protect sensitive data and maintain the integrity of IT systems. It’s crucial for organizations to stay compliant to avoid legal penalties, safeguard their reputation, and build trust with customers and stakeholders.

Level 1: Basic Compliance Measures

  • Implemented Technical and Organizational Measures: Establishing and maintaining technical and organizational security measures that meet industry standards and regulatory requirements.

  • Compliant Data-Archiving Policies: Implementing data archiving policies that comply with relevant regulations, ensuring that data is stored securely and can be retrieved as needed.

  • DSG (Datenschutzgesetz) Adherence: Adhering to the DSG or similar data protection laws, which involve regulations for handling personal data, ensuring privacy and security.

Level 2: Enhanced Compliance and Communication Security

  • Secure and Compliant Customer/Partner Communications: Ensuring that all communications with customers and partners are secure and meet compliance standards, protecting sensitive information during exchanges.

  • Whistleblowing Functionality: Implementing a secure and anonymous whistleblowing system, allowing employees and stakeholders to report unethical or illegal activities without fear of retribution.

Level 3: Advanced Compliance with Auditing and Certifications

  • Auditing and Certifications with Security: Conducting regular security audits and obtaining certifications (such as ISO 27001, SOC 2, etc.) to demonstrate compliance with high security and data protection standards. This not only ensures adherence to best practices but also builds trust with clients and partners.

Note: Each level builds upon the previous, with Level 3 incorporating and enhancing the practices from Levels 1 and 2. Clients should choose the level of compliance that aligns with their specific industry regulations and the sensitivity of the data they handle.